Scheduling: (210) 496-2222
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All of San Antonio Surgical Assistants medical billing, appeals, and records are processed internally. In our billing practice, there is no charge to the surgeon, unless it is determined prior to service. However it is the patient's responsibility to provide complete and accurate information about their insurance. We will submit claims to the insurance carrier and receive payments for services. Depending on the insurance coverage, patients may be responsible for co-payments, co-insurance or other deductible amounts.

Who do I call regarding questions with a bill?
Please call 210-496-2222 or Fax 210-352-5367

What are your office hours?
Our office hours are 6:30 am - 4:30 pm, Monday - Friday with lunch closure from 12 pm - 1pm.

What insurance do you accept?
SASA participates with several insurance carriers and health plans. The safe rule is to call our office to check that we accept a specific insurance otherwise we will bill as an out of-network provider.

What charges am I responsible for?
Patients are responsible for all fees generated from the rendered professional services. SASA will file for payment with the insurance or health plan on your behalf.  Patients are responsible for all allowable fees not covered by their insurance.   All payments are made directly to SASA.

How does SASA bill for the surgical assistant?
The surgical assistant is contacted by the surgeon and/or hospital. Once the procedure is complete, the billing department will call the surgeon's office to verify CPT codes, DX codes, modifiers, the amount the surgeon billed and anything else related to the surgery. After reviewing the claim, the patient's insurance company may determined that your patient is responsible for the amount in their statement. Patients will receive a bill from SASA if the insurance company determined that you are responsible for the amount in their statement. Waivers for indigent patients are approved based on proof of financial hardship, but the routine waiver of co-payments and/or deductibles can constitute a violation of the federal anti-kickback statute (42 U.S.C. Section 1320a-7b) as well as applicable state law.

How can I pay my bill, co-pay or deductible?
Payments can be sent to 540 Madison Oak Drive, Suite 610, San Antonio, TX, 78258. We accept cash, checks, and money orders.  We also accept Mastercard, Visa, or Discover credit cards. Patients may call 210-496-2222 to pay by credit card, register to pay through the patient portal, or complete and return the credit card payment entry on their statement.  With special approval, a payment plan may be set up for patients in need.  Patients must make such an arrangement by calling 210-496-2222.  All bills are due on receipt.
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